Your privacy while accessing our content, products and services is important to us. This page is to let you know what information we collect, how it is used and when it may be disclosed to third parties.

What information is collected?

Stamps.AU collects two types of information. The first is anonymous information provided by your web browser as you view our site and the second is personal information supplied by you as part of your registration to the website or from registering one of our products (such as the Australian Pictorial Computer Stamp Organiser).

Anonymous Information

Every time you visit a web page, information such as your IP Address, browser type &version, operating system and referring search engine or website (if any) is recorded along with the page requested, the time of the request and the result of the request (ok, page not found etc). This information is completely anonymous and is only available to us in an aggregated form. This information tells us how our visitors are using the site and to help us make it more responsive to your needs.
If you are interested in finding out more about how web server logs can be analyzed, you can search Google (or your favourite search engine) and have a look at some of the log analyzers that are available.

Personal Information

Personal information collected by Stamps.AU comes from two sources. Website registration/activity and Product registration.
When registering through the website we require your name and email address. You can optionally provide contact phone/fax numbers (used if we need to contact you to support one of our products or in relation to a purchase) and billing/shipping address information (required before you can purchase items through the website).
Product registration provides the above information aswell as Operating System details and (optionally) place of purchase.
Records of sales made through the Stamps.AU website are also kept.

Disclosure

Anonymous Information:

Information extracted from the web logs is for internal use only and is not distributed to third parties unless required by law or to police agencies at their request.

Personal Information:

Stamps.AU will only use your personal information for the purposes for which it was obtained. We do not sell lists (of email addresses for example) or provide your information to third parties for marketing purposes. There will be occasions where it will be necessary for Stamps.AU to release some of your personal information to third parties. Stamps.AU may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products from the website, we will need to disclose your personal information to third parties in order to bill (depending on payment method selected) and deliver your products. However, the disclosure will only be made where it is necessary to fulfill the purpose for which you disclosed your personal information. Other than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside Stamps.AU unless you have authorised us to do so. For example, when you contribute to an online forum your login name will be available for all to see.
Disclosure will also be made when required by law and specific information to police agencies at their request.

Changing your information

You are able to change the details held by Stamps.AU at any time through our website.

Changes to our Privacy Policy

Any changes to our privacy policy will be posted on this page.

Questions or Comments

Questions or comments on our privacy policy can be sent to privacy@stampsau.com.au.